Shipping & Delivery

   

 

   

General Delivery Information

   


All orders received are processed from Monday to Saturday, except for national holidays.

All orders are dispatched within 48h maximum after receiving your payment.
You will be notified by email to let you know when your order being shipped. 

If a tracking reference is provided by the shipping carrier, we will update your order with this information.
(Not available for delivery by Standard Mail) 

The shipping rates include the cost of packaging, handling and postage.

The rate charged for the shipping of your order is based on the weight of your products, and your location.
Before the final checkout page you will be shown what the cost of shipping will be.
We advise you to group your items in one order. 
We can not group two distinct orders and you will have to pay shipping costs for each of them.

A particular care is taken to protect your fragile items...

Delivery times are estimates only. We will try hard to meet our delivery times but sometimes orders may take longer to fulfil and it can be unforeseen postal delays which are out of our control.

In case of delay in delivery, we will notify you by email as soon as possible and we will inform you of the new delivery date.

If you have any question about a delivery or tracking order,
don't hesitate to contact us by email : shop@editions-hope.com 

   

   

Delivery Methods

   

 

• Shipping to FRANCE (Metropolitan) 

> Delivery by Standard Mail 

The most economical delivery method.
Delivery within 2 to 7 working days.
 
 

> Delivery by Colissimo Suivi

We recommend this delivery method !
Delivery within 2 to 3 working days.
 

Packages are delivered directly in your mail box. If your package is too big, a note will be left at the address so that you can pick up your package at your nearest post office. Packages are kept at the post office for 15 calendar days.  If the package is not picked up within the time frame specified by the shipper, the items shall be returned to Editions HOPE.  At anytime you'll be able the track your package at this address https://www.colissimo.fr/portail_colissimo/suivre.do?language=en_GB

> Express Delivery by Chronopost

If you place an order before 1 pm,
The order shall be delivered the next day before 1 pm.
 
 
 

• Shipping to EUROPEAN UNION, 
EEA Countries and Switzerland

For delivery to following countries : 
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Irland, Italy, Liechtenstein, Lituania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Spain, Roumania, Sweden, United Kingdom

 

> Delivery by Colissimo International

Delivery within 3 to 8 working days.
Online tracking of your oder.
  

> Delivery by UPS

Delivery within 2 to 5 working days. 
it must be signed for upon delivery.
 
 
 

• Shipping to Other Countries

 

> Delivery by Colissimo International

Delivery within 5 to 12 working days.
Online tracking of your oder.
 

> Delivery by UPS

Delivery within 5 to 9 working days. 
it must be signed for upon delivery.
 
 
 
 
If your country is not on the list of available countries for shipping,
don't hesitate to contact us to have more information
on delivery conditions to a specific country in the world !

 
 

 

   

   

Gift-Wrapping

   


All over the year, there is a lot of occasion to please with gift. It is why we offer the option « Gift-Wrapping ».
You can select this on the page where you select Delivery options.

The price for Gift-Wrapping is 2€.

You can also add a gift message.

Because make a gift is always a pleasure, we take good care of that.

 
 



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